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At the heart of our business is our most valuable human capital.

We are committed to develop our resources and ensure that they reach their full potential within a harmonious working environment. Being an employee of SICOM Group means that you get not only career-development opportunities, but you also get to benefit from a wide range of incentives.

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Customer Assistant

06 Nov 2026

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Job Purpose

To provide efficient customer service and administrative support to the Company’s insurance operations, in accordance with Company policies, procedures, applicable regulatory requirements and customer service standards. Depending on the department of posting, the role may encompass sales and branch support, underwriting, claims administration, premium recovery, cashiering and reinsurance support.

Key Responsibilities

  • Attend to queries from clients and intermediaries, maintain positive customer relationships, prepare and follow up on customer leads, quotations, and support sales, cross-selling and upselling activities, including achieving assigned sales targets where applicable.
  • Prepare and process underwriting and policy documents, invoices and claims records; assist with claims notifications, settlements, premium recovery and third-party recoveries, as applicable to the posting.
  • Support underwriting transactions and signature of documents from employees within delegated authority, in accordance with the Company’s Approval Authority Instructions, and ensure documents are issued within prescribed timelines.
  • Carry out Customer Due Diligence procedures and, where applicable, perform cashiering duties and assist with reinsurance placements, related correspondence and tenders.
  • Maintain accurate files, registers and records; update information systems; and prepare reports and statistics.
  • Liaise with internal departments and external parties, including intermediaries, reinsurers, surveyors, garages and medical practitioners, to obtain outstanding information and ensure timely follow-up and service delivery.
  • Perform any other related duties as may be assigned by Management.


Note
Successful candidates will be assigned to departments according to available vacancies and the Company’s operational requirements. Applicants are not required to indicate a preferred department. Specific duties and responsibilities will depend on the department of posting.

Main Requirements

Qualifications and Experience
Candidates should meet either of the following:

- School Certificate or GCE O Level with credits in at least five (5) subjects, and Higher School Certificate (HSC) or GCE A Level with passes in at least two (2) Main subjects, or equivalent qualifications (IB, Baccalaureate). Relevant working experience will be an  advantage.
OR
- In the absence of the above qualifications, a Diploma or Degree in a related field of competence, or any qualification deemed acceptable by the Company, together with a minimum of three (3) years’ relevant working experience.


Skills and Competencies

  • Strong interpersonal and customer service skills, with the ability to handle customer enquiries, complaints and service requests professionally, courteously and efficiently.
  • Good written and verbal communication skills, with the ability to engage effectively with customers, intermediaries and other stakeholders, demonstrating persuasion skills and commercial awareness where applicable.
  • Good analytical and numerical skills, with attention to detail and accuracy in processing transactions, maintaining records and preparing reports.
  • Ability to process customer requests, transactions and documentation accurately, while adhering to established procedures and ensuring timely follow-up and service delivery.
  • Good organisational skills, with the ability to prioritise tasks, manage competing demands and meet deadlines in a customer-focused environment.
  • Proficiency in Microsoft Office, particularly Word and Excel, and the ability to use relevant information systems and AI tools responsibly, while verifying outputs and safeguarding confidential information.
  • High standards of integrity, discretion and professional judgement when handling customer information, financial transactions and other sensitive matters.
  • Ability to work independently and collaboratively, with a proactive, service-oriented approach and willingness to learn and adapt to different insurance operations, including sales, underwriting, claims and customer administration.


The Company reserves the right to call for interview only the best qualified candidates and not to make any appointment as a result of this advertisement.

Group Pensions Assistant

06 Nov 2026

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Job Purpose

To manage and update member information and ensuring the accurate processing of pension contributions and benefits. The role also involves the preparation of various documents and reports, such as membership certificates, IAS19 data, and FSC returns. Additionally, the incumbent provides support in customer queries, assists in the setup of new pension schemes, and ensures proper filing and maintenance of records, contributing to the efficient administration of pension schemes.

Key Responsibilities

  • Update and maintain membership details and personal member accounts on the system.
  • Validation and batching of contributions.
  • Follow up with Sponsors on contribution payments.
  • Liaise with employers for missing/incorrect information with respect to members.
  • Compute pension benefits in a timely manner and verify relevant documents.
  • Perform pension benefits projections for individual members.
  • Prepare membership data to be provided for IAS19/valuation purposes.
  • Prepare and issue relevant documents/certificates (Statement of Benefits, Membership Certificates, etc) relative to members.
  • Assist in the preparation of documents for proposals of new schemes and constitutive documents for newly set up schemes.
  • Prepare statistics and ensure that these are maintained and updated regularly.
  • Maintain registers (retirement, death, withdrawal, etc) properly and ensure these are at all times updated.
  • Attend to phone calls, emails and walk-in clients regarding queries on their respective schemes.
  • Prepare FSC Returns
  • Prepare and provide accurate information for preparation of accounts.
  • Draft simple correspondence.
  • Ensure proper filing of documents.
  • Perform any other cognate duties as may be assigned by the Head of Department and/or Senior Management.

Main Requirements

Qualifications and Experience
Candidates should meet either of the following:

- School Certificate or GCE O Level with credits in at least five (5) subjects, and Higher School Certificate (HSC) or GCE A Level with passes in at least two (2) Main subjects, or equivalent qualifications (IB, Baccalaureate).  Relevant working experience will be an advantage.  
OR
- In the absence of the above qualifications, a Diploma or Degree in a related field of competence, or any qualification deemed acceptable by the Company, together with a minimum of three (3) years’ relevant working experience.


Skills and Competencies

  • Good numerical and analytical skills, with attention to detail and accuracy in processing pension-related information, calculations and transactions.
  • A systematic and methodical approach to maintaining pension records, verifying supporting documents and preparing reports.
  • Good written and verbal communication skills, with the ability to respond professionally and sensitively to enquiries from pension scheme members and other stakeholders.
  • Good organisational skills, with the ability to prioritise tasks, manage competing demands and meet operational deadlines.
  • Ability to understand and apply established procedures, scheme rules and applicable regulatory requirements in carrying out pension administration activities.
  • Proficiency in Microsoft Office, particularly Word and Excel, and the ability to use relevant information systems and AI tools responsibly, while verifying outputs and safeguarding confidential information.
  • High standards of integrity, discretion and professional judgement when handling sensitive personal and financial information.
  • Ability to work independently and collaboratively, with a service-oriented approach, willingness to learn and adaptability to operational requirements.



The Company reserves the right to call for interview only the best qualified candidates and not to make any appointment as a result of this advertisement.

Finance Assistant

06 Nov 2026

Submit your application

Job Purpose

To support the Company’s finance and accounting functions through accurate and timely processing of financial transactions, maintenance of accounting records, reconciliations and preparation of financial information, in accordance with applicable policies, procedures and reporting requirements. 

Key Responsibilities

  • Process receipts, payments and other financial transactions accurately and on time.
  • Perform reconciliations, maintain accounting records and support routine journal processing.
  • Assist with financial, management, statutory and regulatory reporting.
  • Monitor outstanding balances and support follow-up and recovery activities.
  • Support finance initiatives, including accounting standards implementation, where applicable.
  • Respond to stakeholder queries and provide financial information and supporting documents as required.
  • Perform any other related duties as may be assigned by Management.

Note
Successful candidates will be assigned to departments according to available vacancies and the Company’s operational requirements. Applicants are not required to indicate a preferred entity.

Main Requirements

Qualifications and Experience
Candidates should meet either of the following:

- School Certificate or GCE O Level with credits in at least five (5) subjects, and Higher School Certificate (HSC) or GCE A Level with passes in at least two (2) Main subjects, or equivalent qualifications (IB, Baccalaureate). Relevant working experience will be an advantage
OR
- In the absence of the above qualifications, a Diploma or Degree in a related field of competence, or any qualification deemed acceptable by the Company, together with a minimum of three (3) years’ relevant working experience.

A Degree in Accounting, Finance or a related field, or an accounting professional qualification such as ACCA (including partial completion of the ACCA examinations), will be an added advantage, including for candidates meeting the SC/HSC requirements. 
 
For candidates meeting the SC/HSC requirements, relevant working experience will be an added advantage.

Skills and Competencies

  • Strong numerical, analytical and problem-solving skills, with attention to detail and accuracy.
  • Sound knowledge of accounting principles and financial processes.
  • Good organisational skills, with the ability to prioritise tasks and meet deadlines.
  • Proficiency in Microsoft Office, particularly Excel, with the ability to use accounting systems and AI tools responsibly.
  • Good communication and interpersonal skills, with integrity, discretion, adaptability and the ability to work independently and as part of a team.


The Company reserves the right to call for interview only the best qualified candidates and not to make any appointment as a result of this advertisement.

Investment Assistant

06 Nov 2026

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Job Purpose

Provides efficient operational and administrative support in overseeing daily cash flow movements, processing investment transactions, and updating financial records. Responsibilities include preparing reports, handling compliance requirements, and maintaining proper documentation. The role also supports investment operations and performs related duties as assigned.

Key Responsibilities

  • To download bank balances and prepare daily Cash Flow.
  • To prepare instruction/application forms and bank transfer letters when investment transactions are made.
  • To follow up on the payment of investment income and maturity of investments.
  • To compute, analyse and update interest/gain receivable on a monthly basis.
  • To prepare new investments, maturity reports and other accounting schedules on a timely basis.
  • To prepare regular upload files for the purpose of updating the investment software
  • To prepare monthly reports on a timely basis.
  • To gather and respond to any KYC and other compliance requirements as requested by banks and other counterparties.
  • Ensure that registers, records and connected documents are properly maintained and updated.
  • To maintain proper filing of documents and reports.
  • To effect any other cognate duties as may be assigned.
  • Perform any other cognate duties. 


Main Requirements

Qualifications and Experience
Candidates should meet either of the following:

- School Certificate or GCE O Level with credits in at least five (5) subjects, and Higher School Certificate (HSC) or GCE A Level with passes in at least two (2) Main subjects, or equivalent qualifications (IB, Baccalaureate).  
OR
- In the absence of the above qualifications, a Diploma or Degree in Finance, Banking, Investment, Accounting, Economics or a related field, or a relevant professional qualification in finance or investment will be an added advantage.

Skills and Competencies

  • Strong numerical and analytical skills, with attention to detail and accuracy in processing investment transactions, cash flow information and financial data.
  • A systematic and methodical approach to monitoring investment transactions, income receivables and maturities, and maintaining accurate supporting records.
  • Good proficiency in Microsoft Office, particularly Excel, with the ability to prepare, update and reconcile financial schedules, analyse data and produce reports.
  • Good organisational skills, with the ability to prioritise tasks, manage competing demands and meet time-sensitive operational and reporting deadlines.
  • Good written and verbal communication skills, with the ability to liaise professionally with banks, counterparties and internal stakeholders.
  • Ability to understand and follow established investment procedures, documentation requirements and applicable compliance processes, including Know Your Customer (KYC) requirements.
  • High standards of integrity, discretion and accountability when handling investment transactions, financial information and confidential records, together with the ability to use relevant information systems and AI tools responsibly while verifying outputs and safeguarding information.
  • Ability to work independently and collaboratively, with a proactive approach to follow-up, willingness to learn and adaptability to operational requirements


The Company reserves the right to call for interview only the best qualified candidates and not to make any appointment as a result of this advertisement.

Corporate Assistant

06 Nov 2026

Submit your application

Job Purpose

The Corporate Assistant provides comprehensive administrative and operational support to the Corporate Department, ensuring the efficient coordination of daily business activities. The role involves preparing corporate documentation, maintaining records, managing communications, scheduling meetings and supporting corporate governance and compliance.

Key Responsibilities

  • Provide administrative support to the Corporate Team.
  • Update calendars for Board and Committee meetings across the Group.
  • Assist in preparing Board, Committee, and Shareholders' meeting files.
  • Assist in scheduling Board, Committee and Shareholders' meetings.
  • Assist in following up on Board and Committee matters.
  • Assist in updating and maintaining corporate records, confidential documents, and filing systems.
  • Liaise with various departments regarding the submission of information and Board/Committee papers.
  • Assist in preparing documents related to the appointment of Directors.
  • Assist in organizing Director training.
  • Assist in preparing proxy forms.
  • Assist in preparing the Corporate Governance Report.
  • Liaise with the Company Secretary.
  • Undertake any other cognate duties as assigned in support of corporate operations.

Main Requirements

Qualifications and Experience
Candidates should meet either of the following:

- School Certificate or GCE O Level with credits in at least five (5) subjects, and Higher School Certificate (HSC) or GCE A Level with passes in at least two (2) Main subjects, or equivalent qualifications (IB, Baccalaureate). Relevant working experience will be an advantage.
OR
- In the absence of the above qualifications, a Diploma or Degree in a related field of competence, or any qualification deemed acceptable by the Company, together with a minimum of three (3) years’ relevant working experience.

Skills and Competencies

  • Excellent organisational and coordination skills, with the ability to manage meeting schedules, documentation, competing priorities and deadlines.
  • Strong written and verbal communication skills, with the ability to prepare accurate, well-structured documents and liaise professionally with senior management and internal and external stakeholders.
  • A meticulous and methodical approach to preparing, maintaining and organising corporate records, Board and Committee documentation and related correspondence.
  • Good analytical skills and attention to detail, with the ability to review information, identify inconsistencies and ensure accuracy and completeness of documentation.
  • Ability to coordinate information from different departments, follow up on outstanding matters and support the timely preparation of Board and Committee papers.
  • Proficiency in Microsoft Office, particularly Word and Excel, and the ability to use relevant information systems and AI tools responsibly, while verifying outputs and safeguarding confidential information.
  • High standards of integrity, discretion and professional judgement when handling confidential and sensitive corporate information.
  • Ability to work independently and collaboratively, with a proactive, service-oriented approach and willingness to learn and adapt to operational requirements.



The Company reserves the right to call for interview only the best qualified candidates and not to make any appointment as a result of this advertisement.

Compliance Assistant

06 Nov 2026

Submit your application

Job Purpose

The Compliance Assistant – Data Protection is responsible for supporting the compliance team by maintaining internal databases, assisting with regulatory reporting, performing data protection checks, and helping to ensure that the organization adheres to applicable laws, regulations, and guidelines. The role includes updating data protection records, conducting research, assisting in high-risk processing activities, and contributing to data protection related training and awareness initiatives.

Key Responsibilities

  • Monitor adherence to data protection laws, internal privacy policies, and regulatory requirements.
  • Conduct periodic compliance checks on personal data collection, processing, storage, and disposal practices.
  • Conduct data protection monitoring exercises and prepare exception reports.
  • Maintain and update the Record of Processing Activities (RoPA) across business units.
  • Log, track, and coordinate responses to Data Subject Access Requests (DSARs) and other data subject rights.
  • Support in preparing and documenting Data Protection Impact Assessments (DPIAs) for new systems, projects, or initiatives.
  • Maintain the data breach register and assist in incident reporting and follow-up actions.
  • Assist in the review of third-party data processing agreements and maintain the processor register.
  • Prepare and maintain data protection-related records, documentation, and periodic reports.
  • Assist with the renewal of registration for Data Controllers/Processors.
  • Support the delivery of data protection awareness and training sessions.
  • Keep abreast of updates in data protection regulations and assist in implementing process improvements.
  • Prepare and review Data Protection Policies, Procedures and Manuals.
  • Assist in attending to queries/requests for information from Regulators/Regulatory Bodies/Internal Auditor/External Auditor.
  • Provide assistance during onsite inspections.
  • Compile figures/information for periodic compliance reports and surveys.
  • Follow up on internal and external correspondences.
  • Carry out any other duties as assigned by the Compliance Manager, Senior Team Leader (STL), or Supervising Officer (SO).

Main Requirements

Qualifications and Experience
Candidates should meet either of the following:

- School Certificate or GCE O Level with credits in at least five (5) subjects, and Higher School Certificate (HSC) or GCE A Level with passes in at least two (2) Main subjects, or equivalent qualifications (IB, Baccalaureate). Relevant working experience in AML/CFT/ Data Protection or Compliance field will be an advantage.
OR
- In the absence of the above qualifications, a Diploma or Degree in Law & Management, Accounting or in a field deemed acceptable by the Company, together with a minimum of three (3) years’ relevant working experience namely in AML/CFT/ Data Protection or Compliance field.


Skills and Competencies

  • Strong attention to detail and analytical skills, with the ability to identify irregularities, compliance gaps and potential data protection risks.
  • Ability to understand and apply regulatory requirements, internal policies and procedures, particularly those relating to data protection and confidentiality.
  • Good research, documentation and reporting skills, with the ability to maintain accurate compliance records and follow up on outstanding matters.
  • Good written and verbal communication skills, with the ability to liaise professionally with internal and external stakeholders.
  • Good organisational skills, with the ability to prioritise tasks, manage competing demands and meet deadlines.
  • Proficiency in Microsoft Office, particularly Word and Excel, and the ability to use relevant information systems and AI tools responsibly, while verifying outputs and safeguarding confidential information.
  • High standards of integrity, discretion and professional judgement when handling sensitive and personal information.
  • Ability to work independently and collaboratively, with a willingness to learn, adapt and support continuous improvement in compliance practices.



The Company reserves the right to call for interview only the best qualified candidates and not to make any appointment as a result of this advertisement.